As a real estate agent in Eureka, Missouri, Josh Khan, of The Josh Khan & Katie Busk Team, took a creative approach to creating real estate agent Facebook strategies that would grow his business.
He had been to training seminars where different social media strategies were taught, but he noticed everyone around him was simply pushing their business and not looking for a chance to serve the community.
“If I’m looking to buy a car I’m not going to follow a salesman who only posts about his cars for sale,” said Khan. “Maybe I will for that time being but once I buy a car I’m probably going to focus on something that’s more interesting to me.”
He knew the same was true for real estate and he wanted to find a way to bring value to his community. That’s when he saw that Eureka had no online hub.
Real estate agent Facebook strategies optimized for engagement
“I changed the name of our Facebook page,” said Khan. “It became the Eureka, Missouri page.”
He began to post about local events and news. “I didn’t think there was a lot in Eureka to talk about so I had to look for things to integrate into there.” In his search for content he started frequenting local businesses and sharing information about them. “I would go out and eat dinner somewhere and take a picture of my kid eating meatballs and post it on Facebook,” said Khan.
Khan didn’t use the page as a selling tool in these early days but instead focused intensely on how to provide value to his immediate community. It took a lot of energy and attention, but the Facebook page blossomed into a trusted source that the community turned to for up-to-date information.
When Eureka experienced catastrophic flooding in 2015, Khan was one of the first to post pictures of the damage. “The pictures went viral,” said Khan.
As a result of his hard work, Khan’s Facebook page is now the go-to online presence for Eureka news, giving him a massive audience who he has built a rapport with.
Slowly, he began to integrate his real estate business into his social media efforts, running contests to increase community engagement and tagging his business in all the photos to get top-of-mind recognition from the community.
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Incorporating fun engagement strategies
One of his most successful contests is a take on “The Price is Right.” Khan will post pictures of a listing and if followers can correctly guess the listing price they win a $20 gift certificate to a local business. By doing this, Khan is able to create engagement, support local businesses and drive interest in his listings. It’s his creative way of showcasing his inventory without making people feel like they’re being sold to.
It took several years for his online presence to start netting results to the bottom line of his business but now he says it’s not uncommon for him to get 85 leads from Facebook a week. “We have more leads than we can work,” Khan says. “Getting leads at this point isn’t a problem.”
He estimates 75 percent of their business last year was local to Eureka. “Eureka,” he says, “is our focus.”
That’s a sincere focus he’s talking about — not a marketing ploy he executed. What worked for his strategy was being genuine and caring about the community.
“We were doing the community page purely out of good faith,” says Khan. “At no point did we expect anything back.” They even put their own marketing dollars into the page to promote local businesses.
“I think that really translated,” Khan says. “If you’re positive about the community you’re living and genuinely supporting local business then people are going to be interested.”