Frequently Asked Questions

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See below for answers to frequently asked questions about Real Estate Express, pre-licensing education, exam prep, and more. Or, type your topic into the search bar above.

Payment Information
Do you offer a payment plan option?
What are my payment options?
Is financial aid available to take courses from Real Estate Express?
Where do I enter my promo code?
Groupon: Frequently Asked Questions

Accessing Proof of Purchase
How can I obtain a duplicate receipt for the courses I purchased? I did not print out or lost my receipt.

Getting Started
I completed my enrollment but don’t see any courses listed on my homepage. How do I access my course?
What if I decide I want to withdraw from the course after I’ve enrolled?
How do I get started on my course?
Will I receive a textbook or any other materials when I enroll in a course?

Course Information
How long will it take me to complete my real estate pre-licensing course?
Do I have to take my real estate pre-licensing course in a classroom?
When does my course begin – at the time of enrollment or when I access the course for the first time?
What kind of assistance is available if I have trouble understanding the course content?
How much time do I have to spend in a course?
How long do I have to complete a licensing course?
How do I keep track of the time I spend in my course?
After starting a section of the course can I leave and log back in and return to the place where I left off in the course?
Once I start a course will I be required to stay online for a certain amount of time?
What will I be learning while I am taking the pre-licensing course?

Quizzes and Exams
What if I don’t get a passing score on the final examination?
Are there practice exams at the end of each course section?
How do I know if I am learning the necessary information to pass my real estate pre-licensing exam?
Why are the answers to the math questions given in the practice exams?
How can I skip to the quiz if I want to retake the quizzes? I don’t want to have to page through all the screens to access those again.
Course Final Exam Proctoring
If I fail my final exam, can I review the questions I got wrong to prepare for my next attempt?
If I fail my pre-licensing course quiz, can I go back and review the course material before taking the quiz over again?

Course Completions and Reporting to Regulatory Agencies
Do I get a verification of completion once I finish the course?
Are my course completions uploaded to the state?