Payment and Cancellation Policy
Payment for all courses, including Continuing Education courses, Pre-Licensing, Brokers courses and others is due upon registration through an approved credit card or Check through this secure site. If you do not have a credit card or checking account and wish to use some other form of payment, (such as cash or cashiers check), you can request special handling by e-mailing the administrator: Customer Service.
NOTE: Payments made in any way other than online credit card or online check may incur a special handling charge. Payments are non-refundable. However, we guarantee all courses, and have provisions to ensure completion.
Unused portions of Fast Track combination packages (those combining courses with other products or additional courses for deeper discounts) are not refundable or returnable as separate items.
American School of Real Estate Express students have the right to cancel for more than a full week, (until midnight of the eighth calendar day after registration) and receive a 100% refund (less a $50 administrative fee) without penalty. The administrative fee for Continuing Education courses is $25.
In simple terms, a student is entitled to a tuition refund if both of the following conditions have been met:
The refund will not be paid until the written refund request has been received. The refund will be paid within 30 days of receipt of the written refund request. The administrative fee will be withheld from the refund amount. Your cancellation request must be received by midnight of the eighth calendar day from your registration date.
To request a cancellation, you must contact American School of Real Estate Express, LLC, first via email: CustomerCare@RealEstateExpress.com, and then by phone at 1-866-739-7277.
If you are concerned about making your payment over the Internet, and want to talk to a live person, you can call us at 866-739-7277, or email Customer Service. Our fax number is 314-205-1613.
Our hours are 8:00 am to 5:00 pm CST Monday through Thursday and 8:00 am to 4:00 pm CST Friday.