Hotel managers should always look for new ways to update and improve their properties. It helps to read about trends and technology guests look for, but they’re also concerned about their safety when they book a room.
Improvements to the security of a property could draw in more guests than an updated in-house restaurant menu or better Wi-Fi. Guests trust a hotel brand and location when they know their hosts value their safety, which any hotel can build on by making a few quick updates.
Read on to learn six safety and security tips for commercial properties. A hotel management team can use these tips to improve the safety of their property, creating a stronger relationship with first-time and returning guests.
1. Update Video Surveillance
Technology continually changes, which makes it challenging to keep everything up to date. The newest tech might have glitches that make management hesitant to spend money on them.
Even so, updating the property’s video surveillance could be the needed first step in improving a hotel’s security. Newer cameras capture images with high-definition lenses, preventing possible perpetrators from getting away with a parking lot break-in because of poor video quality. The latest security cameras also automatically upload videos to a cloud system, so management can view them anytime and anywhere.
Adding just a few more easily visible cameras will deter would-be criminals, whether or not they’re the best tech on the market. Updating video surveillance is easy to do and only takes a few hours for installation, so the property’s staff can continue their daily shifts uninterrupted.
2. Install an Intelligent Alarm System
Hotels have used card-access alarm systems for years now, leading guests to areas cut off from the public like the pool or the gym. It provides a barrier between paying guests and members of the public who may enter the hotel to dine at the in-house restaurant, which makes guests feel safer.
Intelligent alarm systems provide a few more benefits than the standard alarm system. Managers can control them remotely, whether they’re on or off the property. They also allow guests into areas based on a phone swipe. Management may use the intelligent alarm system to limit how many employees can access specific files and computers as well.
3. Use Mobile Keys
Mobile keys are the next step in guest security. Nearly everyone has a smartphone, which makes mobile keys a smooth and natural integration. People almost always have their phones on them, preventing the common mistake of losing their room key. It also keeps all private information locked away behind their passcode instead of written on the back of a plastic key that could end up in the wrong hands.
4. Install Fire Doors
Every commercial building has firewalls to prevent a fire from spreading as quickly in an emergency. To keep them safe, no one can drill holes into the walls, which makes doorways an issue. They can be the weak link if a fire occurs, which is why hotel management should install high-quality fire doors to contain future fires and keep the rest of the property safe. A professional company will install, maintain and repair fire doors, without compromising the efficiency of a property.
5. Review Hotel Cybersecurity
When hotel management thinks of cybersecurity, the first thing that comes to mind may be securing credit card information of past and present guests. While it’s vital to ensure that private information stays safe, management should think beyond credit cards and the booking system. Cybercriminals could hack electric or Wi-Fi-enabled locks, alarms and even HVAC control units. Work with the companies that installed these features to see if they can put extra cybersecurity measures in place.
6. Train Employees Regularly
Employees are one of the first lines of defense a hotel has against security threats. They operate computer systems, interact with all guests and run the different features of a hotel. Host training programs regularly to review security procedures and tell employees what to do if they sense a security threat. Even if some staff members have worked with the same hotel for years, reminding them of updated procedures could make all the difference if something bad were to happen.
Stay Up to Date
Updating security systems, cameras and procedures is a great first step to increase the safety of a hotel, but the work doesn’t stop there. Management should strive to stay up to date on security options for commercial properties. Read about security advancements and coordinate efforts, so your hotel never lacks in safety and security.
About the Author: Kacey Bradley is the blogger behind The Drifter Collective, an eclectic lifestyle blog that expresses various forms of style through the influence of culture and the world around us. Along with writing for her blog, she has written for sites like U.S. News, Hotel Online, SevenRooms, Point 2 Home and more! Follow Kacey on Twitter and subscribe to her blog to keep up with her travels and inspiring posts!
Want to contribute to our real estate blog? Apply here to reach millions of readers across multiple brands and platforms.