Technical requirements for Real Estate Express courses
When you're taking online real estate courses, you want to make sure your system is compatible. Our online real estate courses do not require any downloads or special programs. Simply sign on and begin your online real estate courses.
Here are the minimum technical system requirements to run Real Estate Express’ courses.
Operating System: Windows (2000, Me, XP or higher) and Macintosh
Microprocessor: P300 or higher
Memory: 512K RAM minimum (greater memory will improve performance and recommended)
Internet Connection Required as this is an online course.
Internet Browser: Our course is best viewed in Internet Explorer (*Version 8 through 10 - turn on Compatibility View).
MAC/Apple Users: The preferred browser for MAC users is Safari. Other browser options include Firefox and Google Chrome.
IMPORTANT NOTE: IE-11 is NOT compatible and will NOT work with our final exams. Currently there is no fix available so, in order to grade your final exam correctly, you must downgrade your browser to IE-10 and use compatibility view*. If you are using Firefox or another browser, it may work until you get to an exam. You may have to switch to another browser to take the exam.
For printing online supplemental materials
Adobe Reader: Our online textbook and supplemental materials are PDF files. Many computers already have the Acrobat Reader software installed, but for those that don't, please use this link to download the free software.
Frequently Asked Technical Questions
Q. How can I contact my academic advisor?
Our academic advisers and technical support personnel are available Monday - Thursday between 8:00 AM and 5:00 PM (CST) and Fridays from 8:00 AM to 4:00 PM (CST). You may contact us at (314) 205-1685 or toll-free at (866) 739-7277.
You may also reach academic advisers via email at firstname.lastname@example.org. If emailing outside of business hours, make sure you include your name and phone number and a detailed description of the issue you're having.
Q. Who can I contact if I have a problem while I am taking the course?
Between 9-4 on Monday - Friday central time you can contact us at 314-205-1685 or 866-739-7277 toll free. At any time during the day you can email Customer Care.
In the evenings:
If you need technical support, click on the Technical Support link at the top of any page and we will reply to you within 24 hours. You are also welcome to chat with us, 8:00am - 5:00pm Monday through Friday.