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Working with Diversity to Assist the Consumer


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  Course Snapshot - Outline

This course is a brand new and current look at a subject that arguably could be one of the most recurring and critical issues for real estate professionals today. It begins with a definition of diversity, discusses how you can make a difference, what "isms" are and how to break the "isms" barriers, how to bridge a visible disability, the D.E.A.R. formula, what and why empathy over sympathy, and how to apply these principles into your workplace. It contains seven units:

  1. What is Diversity? YOU can make a difference Unequal References Bridging the "ism" Barriers - What are the "ISMs"? Bridging a Visable Disability The D.E.A.R Forumula
  2. Empathy, not Sympathy

Course Objectives

  • Learn how diversity benefits the real estate professional and customer Discover what diversity means to the real estate professional Learn how the real estate professional can make a difference through embracing diversity Find out how the real estate professional can learn and bridge the ism’s Discover how the real estate professional can break diversity barriers The real estate professional and bridging a disability in a co-Worker or customer Incorporate the D.E.A.R. formula in your real estate website The real estate professional’s guide to empathy
  • Learn to apply diversity acceptance principles in the real estate professional’s workplace

Like all RealEstateExpress.com courses, Diversity has a number of unique learning tools built in to make your learning experience that much more effective enjoyable, including links to other Diversity resources, a course glossary, a course Discussion Forum and more.

  Course Syllabus:
Click here to view the Syllabus for this course

.Evaluation Summary



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